Nomad Internet is changing the way people get connected — and the way they disconnect. Whether you’re a rural homeowner, RV traveler, or remote worker, Nomad’s contract-free, Try Before You Buy internet gives you the flexibility to stay connected without the long-term commitment.
But what if it’s time to cancel? Or you’re moving? Or you just need to return the modem?
Good news — Nomad has made that process just as easy.
Here’s everything you need to know about how to cancel, return, and recycle your modem using RecycleNomad.com.
Q: What is RecycleNomad.com?
A: RecycleNomad.com is Nomad Internet’s official self-service return and cancellation platform. It allows you to cancel your service online, generate a free shipping label, and return your modem — all without calling customer service or going through a complicated process.
Q: Do I need to call someone to cancel my Nomad service?
A: No. You do not need to speak with anyone. You can cancel your service completely online through RecycleNomad.com. No hold times. No phone calls. No pressure.
Q: What do I need to initiate a return?
A: You’ll need either your:
- Nomad order number, or
- Modem serial number (printed on the bottom or back of your device)
Once entered, the system will verify your account and walk you through the return steps.
Q: How does the return process work?
Here’s how it works in 5 easy steps:
- Visit RecycleNomad.com
- Enter your order number or modem serial number
- Download your free prepaid USPS return label
- Drop off the modem within 30 days
- Your billing will be paused, and your account will be canceled automatically
No hidden fees. No penalties. Just a clean break.
Q: Is there a deadline to return the modem?
A: Yes. You must return the modem within 30 days from the time you initiate the cancellation. If you do not return it within that window, you may be subject to a replacement fee — just like you would with other electronics providers.
Q: Will I be charged while I’m returning the modem?
A: No. The moment you initiate the return through RecycleNomad.com, your billing is paused. You are not charged for any additional time beyond that — as long as you return the modem within the 30-day period.
Q: What happens to the modem once it’s returned?
Nomad doesn’t just toss it out. Instead:
- Working modems are reflashed, sanitized, and reused
- Modems with minor issues are refurbished for redeployment
- Non-functional devices are sent to certified e-waste recyclers
This makes Nomad one of the only ISPs with a true circular equipment lifecycle.
Q: Can I sign up again later if I cancel now?
A: Absolutely. You can return any time to www.nomadinternet.com and start a new plan — no penalties, no reactivation fees, no questions asked. Nomad’s goal is to make access flexible, not punitive.
Q: Who is RecycleNomad.com designed for?
RecycleNomad.com is built for:
- Rural homeowners who want to try the service without risk
- RVers and travelers who may only need internet for a short time
- Digital nomads who move frequently
- Off-grid communities with changing connectivity needs
- Anyone who values a fair, easy, and respectful cancellation experience
Q: Where can I get started?
Start your return or learn more by visiting RecycleNomad.com. If you’re interested in trying the service for the first time, head to www.nomadinternet.com and take advantage of Nomad’s Try Before You Buy model — no contracts, no long-term lock-ins, and a cancellation system that puts you in control.
“Every modem that gets returned can go on to help another family, another small town, another RV traveler,” says Jaden Garza, CEO of Nomad Internet. “We built RecycleNomad.com to make that process respectful, simple, and sustainable.”
